8:46 am, August 19, 2014
TOYOTA dealer Ron Brooks Limited is waving goodbye to its aftersales director who has retired after 52 years of service.
Alan Bates, 71, started with the company on its first day of business on July 1, 1962 as founder Ron Brooks’ only mechanic. As the business grew and a Simca franchise was acquired in 1963, Alan took on more responsibility and became aftersales director in 1968. In 1973 the company took on the Toyota franchise for the area.
Alan became instrumental in delivering the company’s high levels of customer service and forged strong ties within Toyota GB Ltd and Toyota Motor Manufacturing UK.
In 2003 he transferred to Mansfield to open a second site for Ron Brooks. Over the years he gradually reduced his executive responsibilities and remained a director up to June 30, 2014.
Alan is now looking forward to spending his retirement with his wife Margaret and his three grandchildren.
Kevin Slack, managing director, said: ‘It is a rare occurrence for one person to work for so long at one place.
‘Alan has been instrumental in setting the culture of the business together with Ron Brooks and he leaves a strong legacy.
‘His many colleagues wish him a long and healthy retirement.’
