11:01 am, July 21, 2026
Warranty Solutions Group has reached a major milestone by passing more than £30m paid out in approved warranty claims since launching in 2021.
The business (WSG) reached the milestone in June 2026, having paid £30,921,291, excluding VAT, across 57,339 approved claims.
The company said the figures reflected both its own growth and wider changes in the sector, with dealers facing higher labour rates, more advanced vehicle technology and customers who expect greater reassurance when buying a car.
According to WSG’s latest Vehicle Market View Report, the average cost of vehicle repairs continues to rise as vehicles become more technologically advanced and motorists keep their cars for longer.
WSG now supports almost 3,000 dealer partners, employs more than 130 people and says it protects hundreds of thousands of motorists across the UK.
The firm, which was launched during the pandemic, said it had achieved average year-on-year growth of 98%, reached critical mass two years ahead of its original business plan and reinvested more than £8m into technology, infrastructure, product development, digital capability and people.
It said it had also broadened its role beyond claims handling, developing services intended to help dealers improve profitability, reduce operating costs and make better commercial decisions.
John Colinswood, chief executive of Warranty Solutions Group, said: ‘Paying £30.9m across more than 57,000 warranty claims in just five years represents far more than a financial milestone.
‘Every approved claim reflects a customer who has been protected from an unexpected repair bill and a dealer who has been able to reinforce trust with their customer.
‘The automotive industry has changed dramatically over the past five years. The era of “cheap to fix” motoring is over.
‘Modern vehicles are safer, cleaner and more technologically advanced than ever before, but they’re also significantly more expensive to repair. That makes warranty more valuable than it has ever been.’
WSG said its claims data showed how vehicle repairs are changing as electrification, advanced driver assistance systems and more sophisticated electronics become increasingly common.
The company said electric vehicles were proving reliable overall, but faults could require specialist expertise and higher-value components when they did occur.
Colinswood added: ‘Since WSG launched, we’ve always believed dealers deserve more than a company that simply authorises repairs.
‘They need a strategic partner that helps them reduce costs, improve profitability, understand emerging market trends and deliver an outstanding ownership experience for their customers.
‘That’s why we’ve invested heavily in technology, dealer education, claims intelligence and innovation. We believe we have a responsibility to raise standards across the industry, not simply compete within it. This milestone demonstrates that we’re delivering on that ambition every single day.’
WSG has also launched its own insurance captive, WSG Guardian Insurance Ltd, which it said would provide greater underwriting flexibility and support future product development.
The company is now progressing the next phase of its growth strategy, including expansion into Europe following the creation of a Spanish subsidiary.