Used cars, people on unspecified forecourt in Norwich, 1st June 2020, via PAUsed cars, people on unspecified forecourt in Norwich, 1st June 2020, via PA


Consumer confidence falls to lowest level since 1974

  • GfK Consumer Confidence Index fell two points to minus 40 in May
  • That’s the lowest score since records began in 1974
  • Outlook is ‘gloomy’ says organisation

Time 8:08 am, May 20, 2022

Consumer confidence is now at its lowest level since the 1970s and the outlook is ‘gloomy’.

That’s the news from GfK. Its latest Consumer Confidence Index shows current confidence is now lower than at the peak of the Covid pandemic and the global financial crisis.

The index slipped by two points to minus 40 in May, its lowest score since records began in 1974.

It comes as UK unemployment hits a 50-year low with vacancies outnumbering job seekers for the first time, and inflation peaking at a 40-year high driven by soaring food and fuel bills.

Pessimism is starkest in relation to the general economy, with consumer confidence falling to minus 63 looking back over the past year and minus 56 for the 12 months.

The major purchase index, an indicator of confidence in buying big ticket items, has now fallen for six months to minus 35, reflecting the latest ‘dismal’ set of retail sales figures, GfK said.

Confidence in personal finances over the past 12 months fell three points to minus 22 – 18 points worse than this time last year.

The figures come just a week after Vertu CEO Robert Forrester told Car Dealer consumer confidence was ‘a critical determinant to [Vertu’s] continuing success’.

‘If you look back at history when consumers have slowed down in terms of purchasing, stock turn goes out, used car prices go down and we sell less cars – I think that’s pretty critical,’ he said.

Cap HPI director of valuations Derren Martin told Car Dealer ‘used car prices will come down’ if consumer confidence ‘continues to be affected’.

Commenting on the index figures, GfK client strategy director Joe Staton said: ‘May’s result is one point lower than the previous record set in July 2008 when the headline score plunged to minus 39.

‘This means consumer confidence is now weaker than in the darkest days of the global banking crisis, the impact of Brexit on the economy, or the Covid shutdown.

‘The outlook for consumer confidence is gloomy, and nothing on the economic horizon shows a reason for optimism any time soon.’

Linda Ellett, UK head of retail and leisure consumer markets at KPMG, said: ‘The cost-of-living squeeze is, of course, feeling tighter for some consumers than others. Among those we’ve surveyed, one-third of consumers that started 2022 with savings are dipping into them to help meet their monthly essential costs.

‘But two-thirds of consumers with savings still plan to spend some on the things that they want in 2022. It’s looking vital for the high street that in the coming months this group remain willing and able to spend.’

James Batchelor's avatar

James – or Batch as he’s known – started at Car Dealer in 2010, first as the work experience boy, eventually becoming editor in 2013. He worked for Auto Express as editor-at-large and was the face of Carbuyer’s YouTube reviews. In 2020, he went freelance and now writes for a number of national titles and contributes regularly to Car Dealer. In October 2021 he became Car Dealer's associate editor.

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