• Car Dealer Plus
No Result
View All Result
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • UCA 2020
  • UCA 2021
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100
  • CD Plus
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • UCA 2020
  • UCA 2021
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100
  • CD Plus
No Result
View All Result

It’s not our place to judge whether admin fees are right or wrong, says Auto Trader

James Baggott by James Baggott
February 21, 2021
0
Home News

Auto Trader has said it is not its place ‘to judge’ whether admin fees charged by dealers is the right or wrong thing to do.

Following news revealed earlier this week that the classified advertising website will begin flagging adverts from dealers that charge a fee, Auto Trader said it has a ‘responsibility’ to do it.

Auto Trader said this week it planned to highlight the ‘inconsistencies’ around admin fees charged by dealers to make adverts more transparent.

In a statement issued today, Auto Trader’s director of commercial products, Karolina Edwards-Smajda, said: ‘There are many reasons why some retailers choose to charge an admin fee, and whilst it’s not our place to judge whether it’s right to do so, it is our responsibility to ensure our marketplace is fair, consistent and transparent for car buyers, and importantly, that we provide a level playing field for all of our retailer partners.

‘This marks an important step in our commitment to support all retailers in their digital retailing ambitions, and to ensure all of the information relevant to the buying journey is transparent online.’ 

Some car dealers charge an admin fee to customers on top of the purchase price and don’t always display the charges clearly.

Dealers who do not tell Auto Trader whether they charge a fee or not it will be assumed that they do and adverts will be flagged as such from May 3.

Auto Trader will be letting car dealers who do not charge an admin fee display this clearly on adverts on the site.

Dealers have been able to highlight whether or not they charge such fees in the website’s Dealer Portal and so far 8,000 have done so.

From May 3 details of admin fees will be displayed on adverts and those who do not charge a fee will be flagged with ‘no admin fees’ on their listings.

From March 1, car dealers will also be able to configure the amount they charge in fees so this can be detailed in adverts too.

Auto Trader says car dealers have a duty to ensure the final price payable, including any ‘unavoidable and foreseeable components’ are clearly advertised to buyers.

Later this year, Auto Trader will take the admin fee into account when users search for cars by price.

  • Join our breaking news WhatsApp group
  • Listen to the latest Car Dealer Podcast
  • List of the Top 100 profitable car dealers in the UK

Related Posts

Electric car charging bay
News

SMMT believes Budget was ‘missed opportunity’ as experts highlight points that car dealers should note

March 6, 2021
Luke Humprhries playing darts
News

Marshall Motor Group adds one of darts world’s most exciting prospects to line up of sponsorships

March 6, 2021
City Motors Citroen Dacia and Volvo
News

Car dealer City Motors site in Bristol sold to housing association for £9.1m

March 6, 2021
Citroen C3 on the road
News

Citroen increases warranty cover for cars bought online and promotes ‘money back guarantee’

March 6, 2021
Coronavirus testing being carried out
News

Free rapid coronavirus tests for employees available from today for car dealerships of all sizes

March 6, 2021
March 6 round-up: Covid deaths down 41%; Lockdown easing going to plan; Rates relief cap worries; VW teases Project Trinity
News

March 6 round-up: Covid deaths down 41%; Lockdown easing going to plan; Rates relief cap worries; VW teases Project Trinity

March 6, 2021

Want the latest news?

Sign up to Car Dealer's daily news email updates

Subscribe
How many car dealerships does each manufacturer have in the UK? Car Dealerships Locations List 2021 revealed
News

How many car dealerships does each manufacturer have in the UK? Car Dealerships Locations List 2021 revealed

February 24, 2021
Used Car Awards with Mike Brewer and James Baggott graphi
News

Who won what at the Used Car Awards 2020? Mike Brewer reveals our winning car dealers

February 11, 2021
Car Dealer issue 156 front cover and Used Car Awards
Online Magazine

Out now: Car Dealer issue 156 features our Used Car Awards, H.R. Owen CEO Ken Choo and lots more

February 23, 2021
Used car market stronger than ever as August sees sales up by nearly 50 per cent for Big Motoring World
News

Opinion: Here are 10 reasons why I think there’ll be a rapid recovery in car sales when lockdown ends

February 16, 2021
Trophy Cars forecourt
News

Investigation: Meet the hyper-specialist car dealers making their money from weird and wonderful motors

February 11, 2021
Become a Car Dealer Plus member and get more out of this website including free legal advice
News

Become a Car Dealer Plus member and get more out of this website including free legal advice

January 15, 2021
Car Dealer Top 100 – The list in full of the most profitable car dealers in the UK
Car Dealer Top 100

Car Dealer Top 100 – The list in full of the most profitable car dealers in the UK

February 10, 2021
Bitcoin ATM terminal
News

Will car dealers in the UK accept Bitcoin for payment? Dealers speak out after Tesla plans to accept cryptocurrency 

February 18, 2021
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • UCA 2020
  • UCA 2021
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100
  • CD Plus
Call us: 020 8125 3880

© 2020 Blackball Media

No Result
View All Result
  • Car Dealer Plus
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • Used Car Awards 2020
  • Used Car Awards 2021
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100

© 2020 Blackball Media

Log In
Register
Register
Server 1