Lookers appoints ex-Lloyds Bank/HBOS global chief to board

Time 2:46 pm, November 25, 2019

LOOKERS has appointed former Lloyds Bank/HBOS global chief information officer Heather Jackson to its board with immediate effect, it announced today.

Jackson was the global CIO at Lloyds Bank/HBOS between 2007 and 2009. Before that, she was chief operating officer at HBOS from 2005 to 2007 and was HBOS’s CIO and HR director for its retail bank division between 2000 and 2005.

She was also chief information officer for the European division of Capital One between 1999 and 2000, and has also held senior positions at Boots, Asda and Accenture Consulting, working on change management, digital, IT and operations.

Jackson is currently a non-executive director at JD Sports Fashion, Skipton Building Society and Ikano Bank AB.

The beleaguered dealership group stunned the automotive industry at the beginning of this month when it showed chief executive Andy Bruce and chief operating officer Nigel McMinn the door amid a fresh profit warning, but today chairman Phil White said: ‘We are delighted that Heather has joined the board of Lookers. Her regulatory expertise, as well as experience on digital technology and change and her current non-executive director roles, will be of great value to us.

‘She is a great addition to the board at a very important time for the group.’

As well as the profit warning and axeing of its CEO and COO, Lookers also announced that 15 unspecified dealerships would be closing and relocating or consolidating into existing dealerships, with 13 of them expected to shut by the end of the year.

In addition, the group is currently being investigated by the Financial Conduct Authority over the way it sold car loans between January 1, 2016 and June 13 this year.

MORE: Dealer profitability expert pays tribute to Lookers bosses following their shock departure

MORE: Lookers pre-tax profit plunges by nearly 40 per cent to £24.9m

MORE: New chief financial officer to take the reins at Lookers

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