9:12 am, August 12, 2013
MERCEDES-BENZ has developed its Service App to allow customers to find a preferred dealer when they wish to have their car serviced.
The firm’s Service App enables car drivers to book an A- or B-service, MOT, diagnosis and fixed-price repairs to suit their individual requirements, with four service options for all budgets – Lite, Lounge, Drive and Collect.
Lite is the value ‘drop and go’ option that gives customers the option to drop their car between 08:00 and 10:00 and collect from 16:30.
Lounge offers customers the ability to book in and relax while they wait in the dedicated lounge, while Drive enables customers to bring their vehicle in and drive away in a fully-insured loan car.
Meanwhile Collect provides a collection of the service vehicle from a home or workplace, and a deliver back once completed
In four simple steps (entering vehicle registration, mileage, selecting the requirements and official workshop), customers are able to generate an instant quote via the App, and can book directly too when they want it, for a price that is fixed.
The app is available available for both iOS and Android smart phones.
