New service for first vehicle registrations wins praise for DVLA

Time 9:45 am, July 18, 2018

THE DVLA is working with the automotive industry to provide a better service for retailers and manufacturers registering new vehicles.

Last month saw the first vehicles registered by retailers using the DVLA’s redesigned service for first vehicle registrations.

The new ‘Register a Vehicle’ service is set to completely replace the current Automated First Registration and Licensing Service by February 2019. It uses modern technology, hosted in the Cloud, and is designed to make the first registration process simpler, quicker and even more user-friendly.

Fiat Chrysler and Mazda were the first manufacturers to adopt the new service, with more carmakers set to come online by the end of this year.

More than 4,000 new vehicles have already been registered using the new service.

Modernising the service was the natural step for the Agency as the old system – in use since the 1990s – needed to be updated to meet the changing requirements of the industry and legislation.

Talking about the development of the new service, DVLA vehicles service manager Rohan Gye said: ‘We’ve spent a lot of time working closely with the motoring industry and trade bodies to make sure that the service meets their requirements now and in the future.

‘The new service is more flexible, giving us the ability to make changes easily and quickly to meet the industry’s evolving needs. We’re very pleased with the feedback we’ve had from retailers and manufacturers so far.’

Alan Napier from Fiat Chrysler Automobiles UK Ltd said: ‘DVLA’s technical redevelopment provided us with an opportunity to build in enhancements of our own, to arrive at an even more user-friendly system that fulfils everyone’s needs.

‘Working closely with the DVLA and key retailer partners, we were delighted to deliver the project on time and to have the DVLA’s support with a phased migration strategy that ensured system continuity for our network.’

The rollout of the new service has been widely welcomed in the industry. Seftton Samuels, operations director at the Society of Motor Manufacturers and Traders (SMMT), said: ‘We are happy with the collaborative approach the DVLA has adopted with manufacturers to discuss and overcome the challenges we all face with the introduction of the new IT system.’

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Dave Brown's avatar

Dave, production editor on Car Dealer Magazine, is a journalist with more than 30 years' experience in the worlds of newspapers, magazines and public relations.

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