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Volkswagen to gauge reaction to subscription services with EV trial

Time 4:42 pm, March 17, 2021

Volkswagen is starting a trial that will look at how consumers react to a range of subscription-based services for its ID range of electric cars. 

It will see a series of its ID.3 electric vehicles deployed in six German cities, where tests will be conducted to see how ready customers are to use features such as pay-per-mile billing.

It’ll also take into account paid-for optional extras.


This would allow consumers to pay for certain elements of the car – such as satellite navigation – when needed, only paying for the services when they required them. 

It forms a part of a wider exploration into ‘data-driven’ services brought on by electric vehicles which can consistently be updated over the internet. 

Volkswagen CEO Ralf Brandstätter said: ‘Based on customer contacts, we will examine our customers’ preferences in three major categories – subscription models as an introduction to dual mobility, pay-per-mile billing and also additional functions on-demand such as navigation and a charging flat rate.


‘Based on the experience we gain from this project, we will develop new services for the entire fleet.’

Klaus Zellmer, head of sales, added: ‘Today you can get infotainment functions on demand, and these are features that can be activated like ACC [automatic cruise control].

‘Now if you have an ID 3 in the future, features such as travel assist, stop and go, lane assist and ACC can be added on top.’

Volkswagen also announced that it would be implementing more frequent over-the-air updates for its electric ID vehicles, with an automatic upgrade sent over every 12 weeks.

Commencing this summer, it’ll affect both ID.3 and ID.4 models.

James Baggott's avatar

James is the founder and editor-in-chief of Car Dealer Magazine, and CEO of parent company Baize Group. James has been a motoring journalist for more than 20 years writing about cars and the car industry.



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