Volvo site’s relaunch

Time 8:10 am, June 5, 2011

volvo-uk-to-use-santander-financeVOLVO Cars East London (VCEL) has undergone a major refurbishment and process overhaul, it’s been announced.

Along with the refurbishment programme, the business has been renamed and a new website has been launched.

The £250k refurbishment was undertaken to bring the dealership in line with Volvo corporate standards after the business, which until January 2010 had represented Saab for 25 years, took on the franchise covering East London and Essex.

Dealer principal Karen Smith, said: ‘We have now completed our extensive refurbishment programme and we needed a business name to reflect both the marque and the area we are serving. North City has long been associated with Saab in the area but once we had put everything in place to meet Volvo’s corporate standards, it was the ideal time for us to rebrand and relaunch.

‘Our name marks a new era for the business as we strive to become the name synonymous with the brand and service in the area.’

The business at High Road, Chigwell, has seen the creation of a contemporary service reception area and the expansion of the showroom from five cars to seven as well as investment in new IT systems.

More below advert

As well as creating a modern and relaxing retail environment, VCEL is set to launch its virtual showroom with a new website this month.

Browsers will be able to find the brand new business online at where latest offers, news, product information and services will be updated regularly.

The website, created by Dealerwebs, includes a service booking option, a used car part exchange valuation and ecommerce section where Volvo accessories can be purchased online.

The site has been designed for easy and clear navigation to make it as easy as possible for browsers and

Dealerwebs is also providing search engine optimisation and an inbuilt e-marketing tool to enable Volvo Cars East London to maximise their web presence.

The rebranding of the business also coincided with apprentice Ross Evans, who joined the business in September last year, winning Volvo Cars UK’s First Year Apprentice of the Year Award.

What’s more, the dealership was just pipped at the post in the Best Improved Dealer of the Year Award coming in second place.

James Batchelor's avatar

James – or Batch as he’s known – started at Car Dealer in 2010, first as the work experience boy, eventually becoming editor in 2013. He worked for Auto Express as editor-at-large and was the face of Carbuyer’s YouTube reviews. In 2020, he went freelance and now writes for a number of national titles and contributes regularly to Car Dealer. In October 2021 he became Car Dealer's associate editor.

More stories...

Server 108