8:13 am, October 2, 2013
VOLVO Car UK has launched a new website, which will allow owners of vehicles up to 48 months to purchase a Volvo service plan.
Built in partnership with Allianz Global Assistance, the site will enable customers to purchase a service plan that they can choose to pay for by a one-off payment or a fixed monthly fee.
The online portal means Volvo owners can purchase pre-paid service plans, covering any service carried out on vehicles up to six years of age and up to a maximum of 10 scheduled services.
Each service is carried out at an authorised Volvo dealer and both labour and parts are included in the price, which can vary depending upon the vehicle and the number of services it requires.
Customers will also receive the benefits of the Volvo Service Promise, which includes Mobility Solution, Roadside Assistance, Car Clean and Software Upgrade.
Aftersales business development manager for Volvo Car UK, Peter Smith, said: ‘The new portal allows our customers to purchase a service plan suited specifically to their individual needs. They also benefit from a more convenient method of managing the service costs on a monthly basis, protecting them from possible price changes.
‘This simple, hassle-free portal makes it easy to plan and budget for vehicle maintenance but still ensures that the customer benefits from manufacturer approved, main dealer servicing.’
Chief sales officer for Allianz Global Assistance in the UK, Lee Taylor, added: ‘The introduction of Volvo Service Plan is a clear demonstration of our commitment to supporting our clients in their focus on customer retention.
‘Our partnership with Volvo continues to help its franchised dealer network stay one step ahead of the competition in a challenging market.’
