Revealed: the weird questions customers ask car dealers

Time 9:50 am, September 10, 2019

USED car dealers across the UK have revealed the often strange – and sometimes downright bizarre – requests they have received from customers.

Among the oddest was a customer who wanted to take a car home to check if his dog liked it before he committed to buy, while one consumer wanted to know if he’d be able to fit a coffin in the back of a Ford Mondeo.

CarGurus, the fast-growing automotive shopping site, surveyed thousands of used car dealers in its UK network to find the strangest questions asked on the forecourt.

While the survey results show a common theme of buyers asking questions around price and payment terms, CarGurus has compiled a list of the 10 weirdest questions asked by consumers before they decided whether to buy a car.

Chris Knapman, editor of CarGurus, said: ‘When searching for and purchasing a car it’s important to know it’ll meet your requirements – however unusual they might be.

‘Asking questions is therefore a crucial part of the buying process, and something dealers fully expect when a consumer makes contact.

‘By factoring dealer reviews into how we rank search results, CarGurus is able to easily highlight dealerships that go above and beyond when it comes to keeping customers happy.’

The strangest questions asked by used car buyers

1 Will a coffin fit in the back of a Ford Mondeo?
2 Can I take the car home to see if my dog likes it?
3 Can you make this left-hand drive?
4 Would you take animals / property as payment?
5 Can I check the chassis number to see if it’s lucky?
6 Can I take my 80-year-old wife for a test drive to scare her?
7 Can you fit it with a radio and tape deck?
8 Can you deliver it to Australia?
9 Can you put the seats down so I can see if I can sleep in the back?
10 Can you fill it with balloons and put a bow on it?

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Car Dealer has been covering the motor trade since 2008 as both a print and digital publication. In 2020 the title went fully digital and now provides daily motoring updates on this website for the car industry. A digital magazine is published once a month.

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