11:10 am, September 17, 2014
TRUSTFORD has discovered that its customers are still unaware of the tax disc changes due to take place next month.
As extensively reported by Car Dealer Magazine, the paper tax disc will be axed on October 1 to make way for a digital service.
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But despite the DVLA attempting to educate the public on the changes, Ford’s own dealer network, TrustFord, has found that its customers are still unaware of what’s going on.
Video: Man breaks down at death of the tax disc… with cringe-worthy results
In response, the company has added a page to its website to offer guidance.
John Leeman, TrustFord’s operations director, said: ‘The predicted savings to the British public and the added convenience and flexibility to drivers make the end of the paper tax disc a much welcomed move by the DVLA.
‘However, it will have some very real implications for drivers and with just a few weeks to go, a surprising number of our customers are telling us they’re either unaware of the change, or unsure of how it will affect them.
‘In particular, those buying and selling a used vehicle need to be aware that existing tax will no longer be transferrable between owners. It will be the responsibility of the new owner to renew the tax immediately before driving away, or otherwise face a hefty fine of up to £1,000.’
DVLA runs out of tax disc paper
Do you have customers expressing confusion about the changes in road tax? Let us by posting your comments below
