TrustFord: Our customers still don’t know about death of the tax disc

Time 11:10 am, September 17, 2014

60b1afec-cede-4e33-99c2-3be19dc7d3a4TRUSTFORD has discovered that its customers are still unaware of the tax disc changes due to take place next month.

As extensively reported by Car Dealer Magazine, the paper tax disc will be axed on October 1 to make way for a digital service.

Interview: We put YOUR questions to DVLA chief exec

But despite the DVLA attempting to educate the public on the changes, Ford’s own dealer network, TrustFord, has found that its customers are still unaware of what’s going on.

Video: Man breaks down at death of the tax disc… with cringe-worthy results

In response, the company has added a page to its website to offer guidance.

John Leeman, TrustFord’s operations director, said: ‘The predicted savings to the British public and the added convenience and flexibility to drivers make the end of the paper tax disc a much welcomed move by the DVLA.

‘However, it will have some very real implications for drivers and with just a few weeks to go, a surprising number of our customers are telling us they’re either unaware of the change, or unsure of how it will affect them.

‘In particular, those buying and selling a used vehicle need to be aware that existing tax will no longer be transferrable between owners. It will be the responsibility of the new owner to renew the tax immediately before driving away, or otherwise face a hefty fine of up to £1,000.’

DVLA runs out of tax disc paper

Do you have customers expressing confusion about the changes in road tax? Let us by posting your comments below


James Batchelor's avatar

James – or Batch as he’s known – started at Car Dealer in 2010, first as the work experience boy, eventually becoming editor in 2013. He worked for Auto Express as editor-at-large and was the face of Carbuyer’s YouTube reviews. In 2020, he went freelance and now writes for a number of national titles and contributes regularly to Car Dealer. In October 2021 he became Car Dealer's associate editor.

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