Dinnages celebrates win for excellent Motability customer service

Time 4 years ago

WEST Sussex dealership Dinnages Garages has won a regional award for its work with the Motability car scheme.

The accolade is part of a series of honours launched last year by Motability Operations to recognise outstanding customer service from Motability dealerships.

The Dealer Awards programme rewards best practice and ensures all Motability customers receive exemplary customer service across the Motability scheme’s national dealer network. The awards are judged on how a dealer delivers the scheme to customers, and is assessed by customer feedback.

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Celebrating its triumph, Rod Hollebone, operations director at Worthing-based Dinnages, said: ‘All of us at Dinnages Garages are incredibly proud to win this Motability Dealer Award and are pleased to be recognised for our dedication to working in partnership with the scheme, which is renowned for its high standards.

‘We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors.’

Peter Wilson, general manager of dealer relations at Motability Operations, said: ‘The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience. After all, they are often the first point of contact for our customers.

‘It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability scheme and highlight those who are setting a great example of how to do it well, like Dinnages Garages. Many congratulations to them on their award.’

Pictured from left are Peter Wilson, general manager of dealer relations at Motability Operations, Dinnages service adviser Darryl McQuade, Dinnages service manager Luke Simmons, and Joel Andresier, dealer development manager for dealer relations at Motability Operations

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