8:21 pm, December 28, 2011
FRENCH marque Renault has revealed the dealers charged with the task of selling its electric vehicle range.
Twenty one electric vehicle sites – branded ‘Z.E. Expert’ – are now live and ready to offer the full range of sales and after-sales services for Renault’s electric vehicle customers.
And each dealer has benefited from a comprehensive sales staff training, site upgrade and infrastructure programme.
Each dealership will be able to handle potential EV customer questions as well as offer advice on running an EV, and each will have a Kangoo Van Z.E. demonstrator.
Trained Z.E. sales specialists, a minimum of two per showroom, will also be on hand to guide interested private and business customers through funding and charging options, as well as battery hire plans.
On the service side, workshop staff at each site – a service manager and two technicians – have undergone specialist training. The dealerships have also purchased specialist ramps and equipment to deal with the service and maintenance of EVs.
Z.E Expert dealers have also invested in three new Chargemaster charging points with UK preferred partner, British Gas – one each for the workshop, demonstrator area and car park.
The car park’s charging point in the car park will be accessible for all customers to use, while a dummy charging point will be on show in the showroom for customer demonstrations.
Thierry Sybord, managing director, Renault UK, said: ‘I’m delighted to see so many of our dealers embracing this new era of electric transport. With a full range of four fully-electric models set to launch in the UK in less than one year, we have high hopes for our Z.E. range.
‘I’m sure our Z.E. Expert dealers will reap the rewards on both sales and after-sales and we look forward to charging ahead with them in the months and years ahead as we seek to attract as many electric vehicle buyers as possible.’
All Renault dealers outside of the 21 specialists have been given a Z.E. induction and will also be able to handle enquiries and refer customers to a suitable member of the Z.E. Expert dealer network.
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The full list of Z.E. Renault dealers is:
Renault Manchester
Renault Birmingham
Renault Liverpool
Renault Leicester
Renault Cardiff
Renault London West
Renault Enfield
Renault Croydon
Ness Inverness
The Co-operative Bradford
Seward Portsmouth
Donnelly and Taggart, Londonderry
Charles Hurst Belfast
Vospers Plymouth
Motorline Maidstone
Benfield Newcastle
Bristol Street Exeter
Westover Poole
Marshall Milton Keynes
Smiths Peterborough
Toomey Basildon
