WORK has begun on a multi-million-pound relocation for Stoneacre Motor Group Sheffield.
The new site in Penistone Road is having an investment of £6m to improve facilities for customers.
It will feature Volvo’s signature large lounge area, with Scandi-style furniture plus Swedish cakes and coffee. Large panoramic glass walls will let customers see all activity in the new workshops from the lounge, where they can enjoy a Swedish ‘fika’ coffee break, or continue working with free wifi.
As well as relocating from further down Penistone Road, the South Yorkshire-based retailer is also expanding, with a larger showroom, including a greater display of Approved Used Volvo Selekt models on the forecourt and increased customer parking.
The work is due to be completed on October 1 this year, and in the meantime the team are operating from temporary premises in the same road.
When the new site is open for business, the group will also be offering the Volvo Personal Service, which means technicians will liaise with the customer from the point of booking right through to explaining the services – which the technicians themselves will have carried out. Two personal service technicians work together on each car, reducing waiting times for customers.
David Warren, Volvo franchise director of Stoneacre Motor Group, said: “We are delighted work has begun on the new site in Sheffield, not least because this impressive development reflects our commitment to improving customer experiences and efficiency.
‘This investment isn’t just about a change of furniture, it’s designed to make our customers feel relaxed and at ease in an environment that provides flexible waiting, working and assessment areas.
‘2019 marks an exciting year for Volvo and Stoneacre, with the launch of the new S60 this month completing Volvo’s totally revised model range. After the record-breaking successes of our new models last year, we felt this was the perfect time to invest in an impressive new showroom and can’t wait for our customers to see the finished product.’
Stoneacre Motor Group is a family-run business that was established in Scunthorpe in 1994. It is responsible for 10 per cent of Volvo registrations through eight retail outlets, making it the largest Volvo retailer group in the UK.