11:10 am, February 10, 2011
DUE to ‘unprecedented demand’ Nissan is giving customers free cars to ‘keep them happy’.
The firm has seen huge demand for its Juke, Qashqai and Qashqai+2 models leading to delivery times of more than three months.
In a move to keep customers ‘happy’ and ‘mobile’, Nissan offering a free loan car for buyers ‘to tide them over until their new Nissan arrives’.
Customers ordering a new Juke will be offered use of a Micra, while Qashqai and Qashqai+2 buyers will be offered the use of a Note, completely free of charge. Even insurance cover is included, subject to normal terms and conditions.
Paul Willcox, managing director of Nissan Motor (GB), said: ‘Juke and Qashqai models are in huge demand at the moment and it became apparent that the long lead times were inconveniencing some customers. To demonstrate our customer commitment we have developed this new, industry-leading scheme.’
Any customer who has already placed an order will also be eligible to request a loan car through their supplying dealer, providing the remaining waiting time exceeds three months. The first customers will receive loan cars on 24 February.
Willcox continued: ‘Extended waiting times are a reflection of the popularity of Nissan’s crossover products across Europe, but some customers need to replace their current car and simply cannot wait three months. This scheme helps to smooth out this transitional waiting period by enabling customers to trade in or return their current car immediately and take a free loan car until their new Nissan arrives.’
Read our exclusive interview with Paul Willcox in issue 36 of Car Dealer Magazine
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