• Car Dealer Plus
No Result
View All Result
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • Used Car Awards
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100
  • CD Plus
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • Used Car Awards
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100
  • CD Plus
No Result
View All Result

Cupra links retail staff globally as it takes training into virtual arena because of pandemic

Service & Repair Outlet of the Year, sponsored by Handler Protect, Winner: Anderson Clark

Home Used Car Awards

Dealers’ Dealer of the Year, sponsored by Dealer Auction, Winner: Daksh Gupta

Winner: Daksh Gupta, Marshall Motor Group | Highly commended: John O'Hanlon, Waylands Automotive | Highly commended: Jamie Caple, Car Quay

James Batchelor by James Batchelor
February 5, 2021
in Used Car Awards
0

Dealers across the UK found themselves in unprecedented times in 2020.

Forced to shut showroom doors and learn new ways of doing business, it would have been easy for dealers to focus on their own bread and butter.

In fact, the opposite happened with dealers and suppliers coming together to help each other out, and 2020 saw some individuals marked out as not only battling hard during the dark days of lockdown, but providing leadership and a sense of optimism.

Always a beacon of positivity with a side serving of straight-talking common sense was Marshall Motor Group CEO, Daksh Gupta.

A previous winner of the Dealers’ Dealer of the Year award, Gupta was named by industry colleagues once again in a year like no other.

Despite having a track record of being recognised and respected by industry colleagues, Gupta is still modest about scooping the prestigious award.

‘I’m wondering whether the people who voted are in our network at Marshall as to be honest I am very surprised,’ he joked.

Gupta recognises it’s a ‘huge honour’ to win the award, but it means a little more than that as he says it’s a reflection on the Marshall business as a whole.

‘We have a fantastic business here at Marshall,’ he said. ‘But it’s only fantastic because we have amazing people here.

‘I’m so proud of our people and our culture. 2020 is the seventh year in a row where we’ve been in the UK’s Best Workplaces list, and the 11th year named as a Best Place to Work.’

Many other CEOs in the motor trade know that the art of having a great team is motivating them, and that’s an area Gupta consistently shows a real skill for. But how does he do it?

‘A few things really,’ he explains. ‘As an industry we’ve all become quite agile and virtual technology has been very powerful for our business,’ he tells Mike Brewer in a video interview you can watch above.

‘One of the things we’ve been doing since November is filming videos; I’ve just finished my 47th video, and they’re typically five to eight minutes long and I speak about what’s going on in the business, and my view of they way things are.

‘I think these have helped to keep people engaged and is part of our open and transparent culture – anyone can email and speak to me personally.’

Gupta says a key component of the successful Marshall formula is having fun.

‘We also have a lot of fun – our executive committee meetings are three to four hours long and I am convinced they could be an hour shorter but there is so much banter – and we try and make things special,’ he says.

‘At Christmas there was no party, so we wrote to Santa and said we had a budget of ÂŁ35 per employee (under the taxable threshold!) and asked him what he could do.

‘Santa organised his elves to go to Cadbury’s and send all 4,000 of our employees hampers. Little things make the difference and I am a big believer of “please and thank you” go a long way.’

Speaking of the award and the 2020 running of the Used Car Awards, Gupta said: ‘Winning Dealers’ Dealer of the Year is special because it is voted for by colleagues in the industry.

‘I’d like to thank them and Car Dealer in particular. During lockdown, the daily Car Dealer Lives were an escape from dealing with the virus.’

Waylands CEO John O’Hanlon and Car Quay’s Jamie Caple took the Highly Commended places.

  • W: mmhplc.com
  • T: 01223 377000

To find out who else won awards in the Car Dealer Used Car Awards 2020 click here.

Previous Post

Cupra links retail staff globally as it takes training into virtual arena because of pandemic

Next Post

Service & Repair Outlet of the Year, sponsored by Handler Protect, Winner: Anderson Clark

Next Post
Used Car Awards Service and Repair winner Anderson Clark

Service & Repair Outlet of the Year, sponsored by Handler Protect, Winner: Anderson Clark

Want the latest news?

Sign up to Car Dealer's daily news email updates

Subscribe
How many car dealerships does each manufacturer have in the UK? Car Dealership Locations List 2021 revealed
News

How many car dealerships does each manufacturer have in the UK? Car Dealership Locations List 2021 revealed

February 18, 2021
Used Car Awards with Mike Brewer and James Baggott graphi
News

Who won what at the Used Car Awards 2020? Mike Brewer reveals our winning car dealers

February 11, 2021
Car Dealer issue 156 front cover and Used Car Awards
Online Magazine

Out now: Car Dealer issue 156 features our Used Car Awards, H.R. Owen CEO Ken Choo and lots more

February 23, 2021
Used car market stronger than ever as August sees sales up by nearly 50 per cent for Big Motoring World
News

Opinion: Here are 10 reasons why I think there’ll be a rapid recovery in car sales when lockdown ends

February 16, 2021
Trophy Cars forecourt
News

Investigation: Meet the hyper-specialist car dealers making their money from weird and wonderful motors

February 11, 2021
Become a Car Dealer Plus member and get more out of this website including free legal advice
News

Become a Car Dealer Plus member and get more out of this website including free legal advice

January 15, 2021
Car Dealer Top 100 – The list in full of the most profitable car dealers in the UK
Car Dealer Top 100

Car Dealer Top 100 – The list in full of the most profitable car dealers in the UK

February 10, 2021
Bitcoin ATM terminal
News

Will car dealers in the UK accept Bitcoin for payment? Dealers speak out after Tesla plans to accept cryptocurrency 

February 18, 2021
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • Used Car Awards
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100
  • CD Plus
Call us: 020 8125 3880

© 2020 Blackball Media

No Result
View All Result
  • Car Dealer Plus
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • Used Car Awards
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100

© 2020 Blackball Media

Log In
Register
Register
Server C