News

New online service from DVLA slashes the time it takes to get a replacement log book

Time 7 months ago

A new online service has been launched by the DVLA that will see the time it takes to get a replacement log book slashed from six weeks to five days.

Approximately half a million 500,000 duplicate log books are issued every year by the DVLA.

People can still get them by post, although they’ll have to wait the month and a half.

Advert

Both methods of obtaining a  duplicate logbook – or V5C – cost £25.

Julie Lennard, DVLA chief executive, said: ‘DVLA’s new online service to apply for a duplicate log book is quick and easy to use.

‘It means customers who have unfortunately either lost or damaged theirs will receive their new document within a matter of days.’

The ‘Get a vehicle log book (V5C)’ initiative follows the introduction by the DVLA of a service that lets drivers change the address on their vehicle’s V5C online.

Advert

Launched in June, it’s already been used more than 300,000 times.

Car Dealer Magazine's avatar

Car Dealer has been covering the motor trade since 2008 as both a print and digital publication. In 2020 the title went fully digital and now provides daily motoring updates on this website for the car industry. A digital magazine is published once a month.

More stories...

V12 Website Wrap
Server 190