A NEW study has revealed that nine out of 10 Volkswagen drivers whose vehicles may be caught up in the diesel emissions scandal think they are entitled to compensation.
The manufacturer has yet to confirm whether it will be providing any form of financial recompense to owners of cars fitted with the ‘defeat device’ software that triggered the current crisis for the company.
VW’s UK boss Paul Willis is on record as saying it is ‘premature’ to discuss the possibility of compensation. Addressing the House of Commons transport committee this week, he indicated that he saw the emissions scandal more as a trust issue rather than something that was safety-related.
It is reported that around 1.2 million vehicles have been affected in the UK. Recalls are planned to get under way in the first three months of 2016 so that remedial work can be carried out.
The survey assessing the desire for compensation was carried out by consumer champions Which? The company consulted more than 2,000 motorists who own a VW diesel car manufactured between 2008 and 2015. Nine out of 10 respondents said they felt entitled to some form of payout.
Ninety-six per cent of people said fuel efficiency was an important factor when buying a car, with 90 per cent saying they were concerned about the environmental impact of their mode of transport.
Tellingly, 74 per cent of affected VW owners said they thought the manufacturer had handled the crisis poorly while Which? executive director Richard Lloyd said: ‘Volkswagen UK must set out an urgent timetable for redress to the owners of the affected vehicles.’
In a separate development today, Germany’s automotive watchdog ordered Volkswagen to recall 2.4 million cars in that country as the scandal showed no signs of abating in the manufacturer’s home country.
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