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VW SCANDAL: We want compensation, say 90 per cent of affected drivers

Time 1:41 pm, October 15, 2015

A NEW study has revealed that nine out of 10 Volkswagen drivers whose vehicles may be caught up in the diesel emissions scandal think they are entitled to compensation.

The manufacturer has yet to confirm whether it will be providing any form of financial recompense to owners of cars fitted with the ‘defeat device’ software that triggered the current crisis for the company.

VW’s UK boss Paul Willis is on record as saying it is ‘premature’ to discuss the possibility of compensation. Addressing the House of Commons transport committee this week, he indicated that he saw the emissions scandal more as a trust issue rather than something that was safety-related.


It is reported that around 1.2 million vehicles have been affected in the UK. Recalls are planned to get under way in the first three months of 2016 so that remedial work can be carried out.

The survey assessing the desire for compensation was carried out by consumer champions Which? The company consulted more than 2,000 motorists who own a VW diesel car manufactured between 2008 and 2015. Nine out of 10 respondents said they felt entitled to some form of payout.

Ninety-six per cent of people said fuel efficiency was an important factor when buying a car, with 90 per cent saying they were concerned about the environmental impact of their mode of transport.


Tellingly, 74 per cent of affected VW owners said they thought the manufacturer had handled the crisis poorly while Which? executive director Richard Lloyd said: ‘Volkswagen UK must set out an urgent timetable for redress to the owners of the affected vehicles.’

In a separate development today, Germany’s automotive watchdog ordered Volkswagen to recall 2.4 million cars in that country as the scandal showed no signs of abating in the manufacturer’s home country.

MORE ON THE VW SCANDAL:

2016 vehicles ‘have more cheat software

UK boss admits ‘defeat device’ was used in European emissions tests

EIB could withdraw funds as hardware changes needed

UK’s VW boss to face MPs next week

US boss admits company was informed last year

Vehicles recalled from January as rebuild process begins


Muller warns of ‘painful’ cuts

Investigation widened to include other brands

Ford and BMW defend German car industry

UK owners won’t be hit with tax rise

Car supermarket slashes German vehicle prices

Thousands of vehicle sales are halted in UK

Almost 1.2 million vehicles affected in UK

Values ‘marginally affected’ by emissions

700,000 Seat cars fitted with emissions test ‘cheat’ software

Winterkorn facing probe by German prosecutors

Audi reveals more than 2m of its cars worldwide have ‘cheat’ software

Switzerland bans sale of diesel Volkswagens

Carmaker admits diesel scandal affects VW Group vehicles

Confusion among VW dealers

Government was warned about emissions testing

Department for Transport launches emissions investigation

CAP predicts no impact on Volkswagen residual values

Skoda, Seat and Audi dealers braced for bad news

UK businesses hit by ripple effect

Biggest UK lawsuit could be on the cards

VW just tip of the iceberg amid claims tests are open to abuse

Winterkorn resigns

SMMT calls for calm

Audi and VW brand ‘damaged’

Chief executive ‘could lose his job’

VW faces billions in fines

 

 

 

Dave Brown's avatar

Dave, production editor on Car Dealer Magazine, is a journalist with more than 30 years' experience in the worlds of newspapers, magazines and public relations.



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